If you are seeing the images on your listings change, don’t worry! That’s the test doing what it’s supposed to do! In order to gather data on how your images perform, we actually alternate which photo is in the primary position while the test is running. If you’re uneasy about this, there are a few (totally optional) steps you can take to make sure that your shop stays looking exactly how you’d like while the test is running:
1. Check that the photos you would like to test are set as the first two photos for your listings (primary photo and the photo immediately following it).
2. Consider whether the photos you are testing are ones that you are satisfied with as a primary photo while we run the test. Since we will be switching the photos, each one will be the primary photo at various times. (For example, you may choose not to test a detail shot of your product at an obscure angle.)
3. Set a designated thumbnail for each of the photos you’re testing (you may be fine with the default thumbnail cropping). You can do this by setting the first photo as the primary photo and adjusting the thumbnail, then setting the second photo as the primary photo and adjusting its thumbnail as well. Etsy will remember how you cropped it!
Please note that if you stop your test to make these changes, the process will have to restart, and it will be another four weeks before you receive results.